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COVID-19

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At Ennis, Pellum & Associates, CPAs, the health and safety of our valued clients and office staff are our top priority. With the COVID-19 pandemic continuing to impact our community, we want to let you know how our business is addressing this situation as well as provide you with helpful resources to navigate any financial challenges and questions resulting from the COVID-19 pandemic. 

Since March 23, 2020 and until further notice, the majority of our employees are working remotely and our office is generally closed to the public. Clients are encouraged to use our secure and convenient client portal here to share their tax information with us. If you don't have a client portal, you can safely upload your documentation to us here; please follow the prompts to upload your documentation and note that our team will automatically be notified of new files received. 

Be well and take care of yourselves, your community, and your loved ones.

Electronic Information Sharing and Virtual Meetings

We have business continuity plans in place that enable us to continue to provide a high level of service as our team works remotely. These plans include the use of various technologies, such as cloud-based firm systems and information and the use of Zoom/Microsoft Teams for virtual meetings, as we remain committed to delivering responsive and personalized service. 

To protect both our staff and our clients against virus spread, we are recommending that where possible, we conduct information sharing and meetings using electronic options. In-person client meetings are available by appointment.  While meeting with your CPA advisor face-to-face is certainly valuable, we can accomplish much with telephone, virtual meetings, and electronic information sharing. To provide us with information, we encourage the use of email, secure "send me a file" uploads, or you can upload items through our client portal, available on our website here.  We are happy to assist in the set-up of a client portal if you do not already have one; contact Amanda Libertone at alibertone@jaxcpa.com for assistance. 

Dropping Off Hard Copy Documents at Our Office

Hard copy client tax documentation can be dropped off 24/7 in a contactless manner through the front door mail slot at our office. Our recpetion is also open 8:00am to 2:00pm Monday through Friday and during this timeframe, a team member can personally receive your documents. For clients dropping off documents between the hours of 2:00pm - 5:00pm Monday through Friday, please  ring the bell at the front door and a team member will come to the door to assist. 

We look forward to normalizing our processes as soon as safety dictates. Be well and take care of yourselves, your community, and your loved ones. We are here for you professionally and personally, so do not hesitate to reach out.

COVID-19 Resource Center